Why did you buy something and then move?

Here's an excerpt of how stupid some people are. I don't understand why people buy something online and then move a week later, and have their order shipped to an old address without a forwarding put on!!!

WTF!?!?!

(please note that names have been changed to protect the dumbtarded)

dumbtardo:

I expect to be refunded for shipping as well, since I received no package
and the item was obviously returned to you. The responsibility falls onto
your company entirely since there was such a delay in receiving this package
(hello...ever heard of Priority Shipping? Three days--$4.85 MAX for an item
like this?) Had it been shipped in a more timely manner, I would have
received the game I paid for in full, INCLUDING SHIPPING, and we would not
be having this conversation. However, because of delays from your end, I had
moved by the time this package arrived at its destination. If you'd care to
pick up the $700 moving expenses as well for me to remain at my former
address to receive this package, you can forward a repayment for that as
well.

Me:

We will issue a full refund. We apologize for the delay, however that is not our fault as we did ship it out and it was the USPS that caused the delay. We don't understand why the package wasn't forwarded to your new address, as the USPS is good about forwarding packages to a new address when notified of an address change.

Conclusion:

This person is so dumbtarded that she didn't even put a forwarding address or do an address change! What a fucking dumbtardo!

I already paid, where's my order?

This is something that has happened a few times and I just find it totally inspiring.

When you buy something, you pay for it and expect to get it pretty soon right? That's pretty much the standard when paying with a credit card or making an instant payment with paypal.

But what are your expectations when you use a money order?

Let's take a quick test to see if you are a dumb ebayer or if you are normal.

What happens when you send a money order?

a) You expect your order to ship the day you send the money order.

b) You expect your order to be delivered the day after you send the money order.

c) I don't know how to scroll down because I'm a dumb ebayer, so I'll just email you for the answer.

d) All of the above.

e) You expect your order to ship the day the seller receives the money order.


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If you answered d. All of the above, then you are a dumb ebayer!

You would think common sense would dictate e. as the correct answer, but in eBay world, e. is the wrong answer. The majority of our customers that send us money orders, send us emails asking why their orders haven't shipped, when they sent the money order the day before.

WTF?! Did you drop off the money order and put it into our hands? If you said no, then shut the fuck up! Think about what you are saying. You sent a money order yesterday, do you really think it takes 1 day for the money order to go from New York to California? Did you overnight it? No? Then SHUT THE FUCK UP!

twice? really?

This is a new low even for ebay. I just got 2 emails from people wanting to know what the combined shipping is for their orders.

Guess what they included in the email? The order invoice with the COMBINED SHIPPING!!!

This is a new low, even for ebayers.

One would have been plenty dumb, but for 2 people to have done it is really amazing.

Too early for eBayers

Barely an hour into these emails, and already I've come across quite a few buttheads.

Here's an example.

(names and faces have been changed to protect the dumbtarded)

subject: my game
body: where is my game?

email address: different from one used to make the purchase.

wtf?

Here's another one.

subject: shipping cost for item xxxx
body: how much is shipping to 10301?

reply: As stated in the auction the shipping cost is $4.95.

I really wish people would freegin read the details before emailing us.

A similar one just answered was for shipping overseas. They wanted to know whey their shipping isn't the stated $9.99 and instead is $19.99. Again, as stated in the auction, the $9.99 is for shipping wthin the US!

READ YOU STUPID PEOPLE!

And thanks again for shopping with us.

eBayers vs other online shoppers

Having worked at various other e-commerce sites, I've never come into contact with such idiotas. At least not the extent of an eBayer. I'm not saying that everyone is an idiot, but there are more idiots on eBay than on other e-commerce sites. At least based on a % of sales.

I rarely had someone send the incorrect amount for their purchase. It happened on a few occasions, but it was because they used a coupon that didnt go through our system or forgot to include sales tax. Pretty mundane.

I rarely had people ask where their packages were. They knew to check the tracking first. The only times they asked was when their tracking info seemed to just stop. Not eBayers, they keep asking two days after its been shipped and then every other day until they get it.

One thing that I really foudn interesting is that on eBay, the shipping price is staetd right below the item. Whereas the other e-commerce sites, the shipping info is buried in the site and then calculated after you begin to checkout.

Why is it that eBayers insist on emailing for the shipping cost? It's understandable if its for more than 1 item and you are confused on how to combine them both, but, why are you asking when its only for 1 item?

And then there's the actual shipping cost for heavy items. eBayers don't seem to understand that shipping is based on weight. The only thing they know is that they do not want to pay for something where the shipping is double the item cost. Normally this makes sense, but when you buy something that weighs 10 pounds and only cost you $1.99, of course shipping is going to be more than the item. eBayers don't seem to understand this concept. Regular shoppers do. I've rarely seen this type of question, whereas with eBay I get at least 5 a day.

I'm done for today. I needed to vent this out before I start working again.

Where's my order?

This one question gives me the most stress.

It's a simple question to answer of course. But the reason why it irritates me is because we send you the tracking number for your order.

Do you think that our information is any different?

WTF?! Put that tracking number into the place where it says its from, whether its the UPS or USPS. And YES, those two things ARE different!

Here's a few responses that I've given that makes me really want to beat the shit out of these stupid ebayers.

It starts off innocently enough.

Customer: "Where's my order?"

me: "The USPS tracking shows that its still in transit and you should receive soon."

C: "Where is it exactly?"

m: wtf?! how the hell should I know. I'm not the delivery man. I'm not hand delivering the package. "We do not know exactly where the package is, as the USPS currently has it."

A few more days pass.

C: "Where's my order now? I still haven't gotten it yet."

M: I then pull up there info and check the tracking. Geez. It says it was delivered yesterday. "The USPS tracking shows that your order was delivered on XXXX. Please check with your local post office."

Seriously. You have all of the same information as us, why waste our time emailing these questions?

What's your item number?

Why is it that when you are asking a question about your order, you fail to include the item number or the order number, and you send the question using a different email address than the one you used to make the purchase.

Do you think we only sell one thing a month or something? Can't you see by our feedback we sell a few hundred things a day?

How can you send an email and say, "I just ordered this game, can you let me know when it ships?"

You ordered what game? We sell hundreds of games.

And then after we ask you for the item number you reply with just the item number, and fail to include the previous email correspondence. And that's all you include!!!

WTF!?

Do you really think we handle only 1 email a day so we can remember you?

Dumb ebayer!!!

A penny? You sent a penny?!

I know that some people are dumb. It's a given. Not everyone can be smart. Not everyone can be just average.

But how stupid do you have to be to only send a penny as payment for an ebay item? Did you really think that the game cost $.01?

The stamp you sent the penny in cost more than the game!

And then, when we tell you that you need to include shipping, you get upset? It says in the details!

A penny.

Can't you read?

Time and time again it surprises me how many people ask the same simple question.

"how much is shipping to..."

When an international person asks this question, thats fine, because thats what we stated in the auction, but when someone from the US asks it...wtf?!

Can you not read?!

It says in the auction in BIG RED LETTERS!!!

Welcome to the world of DumbeBayers

This site was created to allow me to vent my frustrations at having to deal with eBayers all day. I'm sure I'm not alone when I put my thoughts, musings and rants...mostly rants.

Watch for these shortly.